Same password on every screen
The credentials you chose when you opened the account work on a handset browser, the app and a computer. Nothing asks you to keep a second set of details.
Your login is one screen: the mobile number you joined with, your password, and a short code when two-step checks are switched on. The casino lobby, your live...
When you log in, we take you straight to the lobby rather than a maze of menus. Your balance and your cashier tiles for JazzCash, Easypaisa, SadaPay and Raast load in the same view, so adding funds sits two taps from the sign-in screen. Forget the password and the reset link goes to the mobile number already on your account, with no
call centre queue and no waiting on an e-mail. Sessions close themselves after an idle stretch, which keeps an account on a shared phone from being left open. Sign in from a new device and we text a short code before the account unlocks.
The login screen is also the doorway to your cashier, and the cashier is where the four rails we support live: JazzCash and Easypaisa for wallet...
We would rather explain how sign-in protection works than ask you to take it on faith. Everything below is a routine or a setting you can see inside...
When an unfamiliar phone or browser tries your sign-in, we pause it and text a six-digit code to your registered...
Leave the lobby untouched for a stretch and the session closes itself. That matters on a family handset, and you...
Traffic between your device and our servers travels encrypted, and passwords are stored in hashed form. Nobody on our team...
The mobile number and e-mail attached to your login are the same ones used for verification and resets. Change them...
We never ask you to hand your credentials to social networks or wallet apps. One account, one password held by...
Your account page lists the devices and rough areas that signed in lately, so you can spot anything you do...
Whichever screen you pick up, the account behind the password behaves the same way. What follows is what carries across a handset, a tablet and a computer so your routine does not...
The credentials you chose when you opened the account work on a handset browser, the app and a computer. Nothing asks you to keep a second set of details.
Balance, open table seats and unfinished slot rounds belong to your account rather than the device. Signing in on a handset at home shows the lobby you left at work.
JazzCash, Easypaisa, SadaPay and Raast sit in the same order on every screen, so the rail you used last time stays at the front of the row.
Pick English or Urdu once and the login, lobby and help pages keep it. Your account currency stays as selected for Pakistan, so amounts never look unfamiliar.
Mobile verification is completed when you open the account, and everyday logins do not repeat it. Only a new device or an unusual area triggers an extra code.
Live chat, e-mail and the help pages are reachable from the lobby wherever you sign in, and the same team answers whether you write from a handset or a computer.
Our teams run around the clock, so a sign-in problem at three in the morning in Karachi gets the same attention as one at midday, weekends included.
Signing in is only the doorway, and what matters is what waits behind it. Here is what a logged-in session gives you straight away, before you have moved...